Emotional Intelligence

A simple guide for Software Engineers

Intelligence Quotient (IQ) is a total score derived from several standardized tests designed to assess human intelligence. It’s a number. We understand the range. We all know that a person with an IQ of 200 is a genius. You probably know your own IQ. But, do you know your EQ? The problem with measuring emotional intelligence or emotional quotient (EQ) is that it is more subjective and relies on self-identified responses by individuals. This makes it harder to measure EQ objectively, which is probably why engineers refer to emotional intelligence skills as “soft” skills. They are key to becoming a truly impactful engineer. So, what is emotional intelligence exactly and how can an engineer benefit from growing their emotional intelligence skills?

First, a definition. Emotional Intelligence is the set of “soft” skills that will increase your impact as software engineer. The set of skills starts with self-awareness, which is your ability to recognize your own emotions and to classify and label your feelings. Through self-regulation you use emotional information to guide your own thinking and behavior. Your motivation enables you to manage and/or adjust your emotions to achieve your goals. Empathy allows you to recognize and predict the emotions of others. Finally, social skills allow you to create meaningful, lasting relationships.

The five key elements that make up Emotional Intelligence: self-awareness, self-regulation, motivation, empathy, and social skills.

If you have a high intelligence quotient, you are good at problem solving, connecting the dots, analyzing complex systems, and doing research and development. You are a gifted individual. You may be on some spectrum of mental challenges and special needs.

In contrast, emotional intelligence enables you to excel at teamwork, nurture leadership, develop successful relationships, show initiative, and collaborate well. You often are identified as a leader, a manager, and a strong team-player. You may have narcissistic or psychopathic tendencies.

In the next five tips, we take a closer look at how emotional intelligence can complement your analytical problem-solving capabilities. An important insight to remember is that emotional…